Language Issue

  • Resolved esseff

    (@esseff)


    3 years, 6 months ago

    Hi!

    We using WordPress in 2 language, Hungarian as main language and English as secondary language. The language plugin is Polylang and we also use Loco Translate. About 2 weeks we installed Woocommerce and it seems everything is OK with languages, but the emails are sent in english and some frontend error messages are english too. The most interesting thing that in Loco Translate strings are seems OK, but the emails and the frontend messages are still english.
    We tried to switch theme, disable plugins, uninstall and reinstall Woocommerce, but nothing helps.
    We use Woocommerce on multiple sites with very similar environment but we haven’t seen it before problems like this.
    Can you please help us?

    Thanks
    Adam

    The page I need help with: [log in to see the link]

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  • anastas10s

    (@anastas10s)

    3 years, 6 months ago

    Hi there @esseff 👋

    We tried to switch theme, disable plugins, uninstall and reinstall Woocommerce, but nothing helps.
    We use Woocommerce on multiple sites with very similar environment but we haven’t seen it before problems like this.

    Thanks for reaching out, let’s figure out why things are not lining up!

    Just to clarify, very similar environment means that:

    * Hungarian is the main store’s language, while English is secondary
    * Polylang + Loco translate are also, both enabled and actively used

    Correct?

    The language plugin is Polylang and we also use Loco Translate. About 2 weeks we installed Woocommerce and it seems everything is OK with languages, but the emails are sent in english and some frontend error messages are english too. The most interesting thing that in Loco Translate strings are seems OK, but the emails and the frontend messages are still english.

    Since this is about bilingual store(s) setup, which falls outside the core WooCommerce plugin functionality, were you able to get in touch with the support channels of Polylang & Loco translate?

    If not, feel free to find them linked below:

    * https://ww.wp.xz.cn/support/plugin/polylang/
    * https://ww.wp.xz.cn/support/plugin/loco-translate/

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

Viewing 1 replies (of 1 total)

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