Language Selection Grayed Out During Setup

  • Resolved jtmdDev

    (@jsard)


    3 years, 10 months ago

    After installing the plugin, I ran the “from scratch” setup. I’m unable to select a language in the drop down. The box is blank and the languages are grayed out and don’t let me select any of them. This site is running WordPress 5.9.2, Divi 4.14.7. I installed the plugin on another site, Elementor with Astra theme and that one autofilled with English U.S. On the Divi site, I also checked the language in the WordPress settings and it’s set to English U.S. Any help would be greatly appreciated. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author iubenda

    (@iubenda)

    3 years, 10 months ago

    Hi,
    we are trying to reproduce the issue 🙂

    We keep you posted about our investigation!

    Thread Starter jtmdDev

    (@jsard)

    3 years, 10 months ago

    Thank you! If you need more information, please let me know.

    Plugin Author iubenda

    (@iubenda)

    3 years, 10 months ago

    We were able to reproduce the issue, dev team is working on it.

    We’ll keep you posted as soon as we have good news for you:)

    Plugin Author iubenda

    (@iubenda)

    3 years, 10 months ago

    Hi,
    could you please tell us what are the available languages on your website?

    Plugin Author iubenda

    (@iubenda)

    3 years, 9 months ago

    Hi,
    we advise you that we have released a new version of our plugin that will fix this issue.

    You can try it 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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