Large file preview

  • Resolved lksedor

    (@lksedor)


    1 year, 5 months ago

    Is there an alternate previewer beyond the Lightbox viewer?

    My client doesn’t want the files to be downloaded, but the files are too large for the inline preview (~300MB+). Any thoughts or suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sazzad Hossain

    (@sazzad11)

    1 year, 5 months ago

    Hi lksedor,

    We apologize for any inconvenience.

    To help us investigate the issue in detail, could you please create a ticket in our support portal? This will allow us to assist you more efficiently.

    You can create a ticket using the link below:
    https://softlabbd.com/support/

    Plugin Author princeahmed

    (@princeahmed)

    1 year, 4 months ago

    Hi @lksedor,

    Our plugin includes an option to preview files directly on Google Drive instead of downloading or using the inline preview.

    To enable this feature, edit the shortcode module, go to the Permissions tab, and navigate to the Preview Settings section. Simply disable the Inline Preview option. Once disabled, files will open directly in Google Drive for preview.

    You can find more details in the screenshot linked below:
    https://prnt.sc/gYDxUx7SiRCI


Viewing 2 replies - 1 through 2 (of 2 total)

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