@wlashack – From what your describing sounds like a known issue with how mobile browsers render & scroll.
The following outline the issue and possible fixes, but there are no really solid solutions that I would feel comfortable loading onto 30k websites.
http://bradfrost.com/blog/mobile/fixed-position/
Hope that helps.
Oh no, that does not sound good, it completely destroys the magic of popup possibilities I wanted to offer to my visitors.
Thanks for answer although it did not make me happy. Now i think it is better not to use popups any more than putting my visitors into problems – and make them leave my web site forever.
One more thanks for important info.
@wlashack – Not a problem, sorry its not what you wanted to hear but the issue is really out of our hands. You could implement those solutions yourself but they would not work well with 30k different websites using different themes & plugin combinations.
Hope that helps.
I know it is not a problem of your plugin. It made me sad because I planned variety of cool things to offer via popups to my readers – interactivity to my learning articles and online school with a button-click, no need to jump to another page etc. And this requires pictures, forms etc. that need scrolling on mobile devices. It all worked perfectly until I tested it on mobile and discovered it is almost useless. So I hoped there is only a mistake in my popup template settings.
@wlashack – One potential solution: disable popups on mobile and use the default methods. This gives you best of both worlds. Full mobile support better user experience on desktop.
You can do this with our Advanced Targeting conditions in a few clicks or using your own PHP / JS to handle the checking.
Hope that helps.
