• Resolved Cyrille Sanson

    (@css31)


    Hi,

    I’m trying to save a large “uploads” folder (>800MB), the archive is 360 MB.

    When I make the backup with Updraft+ it consists of two files of 399MB and a file of 3MB.

    When comparing the contents of the two extractions, it appears that several image files have not been saved by BackWPup without the log indicating an error.

    Do you have an idea of what can happen and how to fix that?

    thank you,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andreas W.

    (@aweissinpsyde)

    Hello @css31

    can you please test version https://github.com/inpsyde/backwpup/archive/master.zip Please tell me if this works for you?

    I hope this will solve your problems.

    Thank you so much

    Regards

    Andreas

    Thread Starter Cyrille Sanson

    (@css31)

    Hi,

    My bad I ticked the option “Thumbnails in uploads”.

    Anyway, I made another backup without this option and the file is now 781.25 MB.

    As you can see in the following three pictures.

    <= Left backup made with BackWPup, => right with Updraft+

    Image #1
    Image #2
    Image #3

    BackWPup has problems with the backups of some (not all) files whose names contain an accent.

    How to correct this?

    Does the version you propose above correct this problem?

    Regards,

    Cyrille

    Thread Starter Cyrille Sanson

    (@css31)

    Hi Andreas,

    There is another issue, the file once unzipped have the current date instead of their original date.

    Regards,

    Cyrille

    happyAnt

    (@duongcuong96)

    @css31
    hmm, did you update BackWPUp to the new 3.5.1 version?
    Thanks!

    Thread Starter Cyrille Sanson

    (@css31)

    Hi Duongcuong96,

    Hmm, yes it’s up to date.

    Same issues with 3.5.1.

    Regards,

    Thread Starter Cyrille Sanson

    (@css31)

    Hello,

    No answer?

    Best,

    happyAnt

    (@duongcuong96)

    Sorry not following up quickly, @css31
    I have forwarded the issue to our developers and this problem will be fixed in the next release.
    I will inform you about that 🙂

    Thread Starter Cyrille Sanson

    (@css31)

    Hi Duongcuong96,

    thank you very much.

    @css31
    The new version has fixed this issue, please update as soon as possible. Thank you!

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

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