• Resolved adminda

    (@adminda)


    The form has a name entry with First and Last Name. Once the form is exported to CSV, only the First Name is exported and there is no column for the Last Name. Not isolated to this form only, it happens on other forms also such as https://christikon.org/registration-adult-family/

    WP 6.1.1
    PHP 7.4.33
    GF 2.7.3
    GravityExport Lite 1.11.4

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    Hi @adminda, sorry for the late response.

    Obviously it is supposed to export the last name as well. Do you have any custom gfexcel_ hooks applied in your functions.php or a snippet plugin?

    And is it only for CSV, or also for Xlsx?

    Just to be sure, we are talking about a name field? And not two separate text fields for first and last name? Because in that case, both fields need to be added to the enabled fields column.

    Please disable any custom hooks you might have and try again. If the problem persists, please send a .json export of your form to doeke[at]gravitykit.com, and I’ll see if I can reproduce it there.

    Kind regards,

    Doeke

    Thread Starter adminda

    (@adminda)

    Hello Doeke, no problem. See below my comments on your questions:
    – No I do not have any custom hooks.
    – I have not tried the XLSX, just CSV. Will try that next.
    – It is a name field and not two separate text fields.

    Plugin Author Doeke Norg

    (@doekenorg)

    @adminda did you try it on xlsx?

    Was just wondering if you have Multiple Columns enabled. There is a global setting Forms > Settings > GravityExport Lite (so *not* the settings of a specific form) called Split multi-fields (name, address) into multiple columns. If this is enabled it should split this field up into multiple columns.

    Otherwise I unfortunately have no clue what could be wrong. I’ve tried to reproduce the issue but I can not.

    Please let me know if this helps.

    Doeke

    Thread Starter adminda

    (@adminda)

    OK I’ll check that out and will let you know.

    Thread Starter adminda

    (@adminda)

    Looks like that was it!
    Thank you for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

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