Last Update Causes Technical Error.

Resolved rhdestek
(@rhdestek)

6 years, 2 months ago

Last Update Causes Technical Error.

I received an update alert for your plugin today. After updating. The site was closed with a warning of a technical error. So I couldn’t even enter the admin panel. I suspect that I am only updating your plugin today. Disable the plugin from the database. The problem has been fixed. However, I cannot use your plugin right now because of the error.

I give you feedback to prevent more sites from being affected

https://drive.google.com/file/d/1h28LMVBO199GaQnDfmpYksVh90emZjlO/view?usp=sharing

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Glen Don Mongaya
(@glenwpcoder)

6 years, 2 months ago

Hello @rhdestek ,

The issue is not related to my plugin, your woocommerce plugin cause the error.

My plugin name is drag n drop for
contact form 7 and it not connected to woocommerce.

Thanks

Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago

Woocommerce plugin is active. but when I activate your plugin there is a problem. Could there be an incompatibility between your plugin and woocommerce? Now I’m reactivating your plugin. I write the result here.

Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago

sonuç aynı.

Plugin Author Glen Don Mongaya
(@glenwpcoder)

6 years, 1 month ago

Okay, can you send me all the error logs file? So I can review?

Thanks.

Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago

Sorry, the problem persists. The problem occurs when I activate your plugin and woocommerce at the same time. No problem when I deactivate Woocommerce and activate your plugin. No problem when I deactivate your plugin and activate woocommerce. Two plugins can’t work at the same time?

https://drive.google.com/file/d/1K9nahnIE59Z2Gkn61i0r6IYqzaPu_yVi/view?usp=sharing
Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago
Where do I download the error log file.

is this: https://drive.google.com/file/d/1P-Z023h9N-Fhb8CDwwfYOe-rrrjO_BvZ/view?usp=sharing
- This reply was modified 6 years, 1 month ago by rhdestek.
Plugin Author Glen Don Mongaya
(@glenwpcoder)

6 years, 1 month ago

I just installed WooCommerce 4.0.1 and I don’t have any issues.

Can you try and use this version instead ? – https://drive.google.com/file/d/1c_WgsZ23dyXB5gRhlMC700XUfWmWWfXR/view?usp=sharing

It’s the same version I just commented the code, and let me know if that works on your end.

Glen

Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago

no problem with this version. did not make a mistake. Thank you for your attention. Is this the plugin you provided a different version than the WordPress plugin site?

Plugin Author Glen Don Mongaya
(@glenwpcoder)

6 years, 1 month ago

It’s the same version on the current, I just commented a line of code that might affect the WooCommerce, but this will also included on my next update.

Thread Starter rhdestek
(@rhdestek)

6 years, 1 month ago

I’m glad you solved the problem. We like your add-on. Congratulations.

Viewing 10 replies - 1 through 10 (of 10 total)

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