Last update issues – slider height not responsive

  • Resolved marygo

    (@marygo)


    3 years, 12 months ago

    The homepage slide set on this website seems to be no longer responsive after the last Smart Slider 3 update happened. The slides are staying the same height no matter the screen width – easiest way to fix? I feel like every time we update this plugin, something goes wrong.

    • This topic was modified 3 years, 12 months ago by marygo.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ramona

    (@nextend_ramona)

    3 years, 12 months ago

    Hi @marygo

    Looks like there are huge paddings set on your slides at the Content layer:
    https://smartslider.helpscoutdocs.com/article/1810-content-layer
    padding: 25px 5px 25px 1090px;
    These paddings are fix values for each device, and large values like this can cause the slider to need much more vertical space than what it would actually need. So first I recommend checking every slide in your slider and make sure to remove the 1090px padding from the Content layer.

    I can see on your site that you’re using Smart Slider 3 Pro on your site. Since you’re a Pro customer so please contact us directly for support:
    https://smartslider3.com/contact-us/support/
    If you need more help with this issue, please make sure you send us the .ss3 export file of your slider as well.

    As per forum rules, commercial products are not supported in these forums. So we can’t support customers here and for this reason I’ll mark this topic as resolved.

Viewing 1 replies (of 1 total)

The topic ‘Last update issues – slider height not responsive’ is closed to new replies.