Hello @jamesmcd
The plugin has the ability to configure sending notifications by email. To do this, go to the “Advanced Features”>”Notification section” (sample screenshot). After setting up, you will receive notifications about the number of conversations to the specified email address, after a selected period of time.
To save the conversations history, go to the “Advanced Features”>”Chat History section” (sample screenshot) opposite the “Enable chat history collection”, select “Yes” and click “Save Changes”. After that, all conversations taking place on your site will be saved in a database, where you can see the chat transcript using SQL queries or any plug-ins for viewing databases.
If you have more questions, don’t hesitate to ask them.
Hello @jamesmcd.
We haven’t heard from you recently.
Do you still have any questions or need our assistance?
We will gladly help you.
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