Latest plugin version doesn’t generate popup

  • marthajean

    (@marthajean)


    9 years, 5 months ago

    Just updated this plugin. Note that two updates were released within a few hours of each other. I went with the most recent.

    Alas, this update has caused the subscription popup to disappear from my site. Tested with Firefox and Chrome. No popup visible.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author leandrov

    (@leandrov)

    9 years, 5 months ago

    When you ran the upgrade did all your old forms were imported into the new plugin? Could you post a screenshot of the form you are referring to.

    Thread Starter marthajean

    (@marthajean)

    9 years, 4 months ago

    Me again.

    I reconnected my site — and this updated plugin — to my Campaign Monitor account. The good news is that the home page popup is back. URL:

    http://www.westernskycommunications.com/

    I also had an e-mail newsletter subscribe form on the “thank you” page that contact form users are sent to.

    Alas, the newsletter subscribe form has busted the page layout at:

    http://www.westernskycommunications.com/contact/thank-you/

    It used to have a one-column band (in blue) above two columns, with the form in the right column.

    Plugin Author leandrov

    (@leandrov)

    9 years, 4 months ago

    Can you tell us what theme are you using? and what version or wordpress are you currently using we are taking a look at this.

    Thread Starter marthajean

    (@marthajean)

    9 years, 4 months ago

    Response to @leandrov

    I am using a customized child version of Divi. Just updated the Divi parent theme to the latest version. This was done a week before the release of the new Campaign Monitor plugin.

    Also running the most recent WordPress release, 4.7.1. I updated it a week before the latest Campaign Monitor plugin came out.

    As mentioned above, my home page subscription popup is back. It appears to be working in Firefox and Chrome.

    Unfortunately, the new version of the newsletter subscription form has busted the page layout at:

    http://www.westernskycommunications.com/contact/thank-you/

    This page used to have a one-column band (in blue) above two columns, with the Campaign Monitor form in the right column.

    • This reply was modified 9 years, 4 months ago by marthajean.
Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Latest plugin version doesn’t generate popup’ is closed to new replies.