• Resolved Philbeaux

    (@philbeaux)


    Just started using Wordfence so everything is still very new to me.
    Got an indication of possible malware in the last scan. It says:

    File appears to be malicious or unsafe: wp-content/cache/page_enhanced/nflpastplayers.com/joe-scibelli/_index.html
    and
    File appears to be malicious or unsafe: wp-content/cache/page_enhanced/nflpastplayers.com/joe-scibelli/_index_ssl.html

    Now I’m familiar with the non “-_index” versions of this post but where and what exactly are these other files and how do I remove them?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @philbeaux, thanks for your question.

    To me, the _index and _index_ssl files look consistent with a caching plugin to speed up page load time, such as W3 Total Cache. Can you confirm that you’re running something like this?

    If you’re unsure, or would like us to check over your configuration, you could send a diagnostic report to wftest @ wordfence . com. You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.

    Thanks,

    Peter.

    Thread Starter Philbeaux

    (@philbeaux)

    Yes I am using W3.
    Ok I sent it via email username Philbeaux.

    And just a little note, I have been having issues with my site. High CPU and memory usage. I’ve been taking steps to make things more secure.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @philbeaux,

    After seeing your configuration I have no reason to believe that the highlighted _index.html and _index_ssl.html files are anything other than W3 Total Cache files that can be safely ignored. They are being spotted as they are not part of the standard WordPress installation fileset but are documented as the compiled html pages that W3TC creates to speed up page loads.

    We are always working towards making Wordfence efficient with resources and successfully run on a sizeable number of websites without widespread CPU issues. It may be worth disabling all plugins at a quiet time for your site and reactivate them one-by-one to see if the plugin intensively using your server resources can be found. This way you can make a call on whether that plugin can be excluded or optimized for your setup.

    Thanks,

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)

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