Latest update broke my wordpress

Viewing 12 replies - 1 through 12 (of 12 total)
  • calumbrash

    (@calumbrash)

    7 years, 10 months ago

    Hi @vitunpaskaplugin,

    I’m unable to replicate this issue, to help me troubleshoot further could you please downgrade to the 2.7.9.1 version (you can download here https://ww.wp.xz.cn/plugins/wp-smushit/advanced/) and confirm the issue isn’t happening on this version?

    Cheers,
    Calum

    • This reply was modified 7 years, 10 months ago by calumbrash.
    calumbrash

    (@calumbrash)

    7 years, 10 months ago

    Hi @tiagoxpl,

    Please create a separate support ticket with details as to what the issues you’re having are. This helps us track each issue and provide better support.

    Cheers,
    Calum

    Thread Starter noname

    (@vitunpaskaplugin)

    7 years, 10 months ago

    Hey

    I downloaded 2.7.9.1 version and now it works (i can upload/insert pictures normally to articles) so problem must be in 2.8.0

    Hope you can solve this so i can update plugin.

    Thanks

    Anton Vanyukov

    (@vanyukov)

    7 years, 10 months ago

    @vitunpaskaplugin,

    Are you blocking/disabling the WordPress REST API?

    Best regards,
    Anton

    Thread Starter noname

    (@vitunpaskaplugin)

    7 years, 10 months ago

    I don’t understand what you mean or how to check this. But i’m not blocking anything as far as i know. I just know that Smush version 2.7.9.1 works with my WP but not the new version. My wordpress version is 4.9.7.

    Anton Vanyukov

    (@vanyukov)

    7 years, 10 months ago

    @vitunpaskaplugin,

    Could you please share a link to your website?

    Best regards,
    Anton

    Anton Vanyukov

    (@vanyukov)

    7 years, 10 months ago

    Something is blocking your REST API endpoints:
    https://gekkonen.com/wp-json/
    Maybe you have some server configuration? Or a security plugin?

    Best regards,
    Anton

    Thread Starter noname

    (@vitunpaskaplugin)

    7 years, 10 months ago

    But how is that stopping me to adding images to posts or uploading images? Everything works good with your older version of smush.

    Thread Starter noname

    (@vitunpaskaplugin)

    7 years, 10 months ago

    Ok i deactivated wp cerber security plugin. now that link works.

    Anton Vanyukov

    (@vanyukov)

    7 years, 10 months ago

    @vitunpaskaplugin,

    Yep, the link works. Are your images working properly now?

    In this new update, we’ve added integration with Gutenberg blocks and the media library queries the image stats via the REST API. So if it’s blocked, the query is returning an error. We’ll add a temp fix for this in the upcoming update. But REST API is important for the upcoming core WordPress functions. It should not be disabled.

    Best regards,
    Anton

    Thread Starter noname

    (@vitunpaskaplugin)

    7 years, 10 months ago

    After disabling security plugin and activating again its working again and i can add images to articles. Very weird. Thanks for the help.

    Anton Vanyukov

    (@vanyukov)

    7 years, 10 months ago

    @vitunpaskaplugin,

    Might have been a caching issue. I’ll close this topic for now. If the issue reappears, fell free to reopen it or start a new threads.

    Best regards,
    Anton

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