Latest update causing 500 error

  • Resolved jamieplexus

    (@jamieplexus)


    3 years ago

    After we updated to the latest version of Paid Member Subscriptions it has taken our site down. For the time being we have deactivated it but the error was as follows;

    Got error ‘PHP message: PHP Fatal error: Uncaught Error: Class ‘PMS_IN_Payment_Gateway_Stripe_Connect’ not found in /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-content/plugins/paid-member-subscriptionsx/includes/gateways/functions-payment-gateways.php:98\nStack trace:\n#0 /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-content/plugins/paid-member-subscriptionsx/includes/gateways/functions-payment-gateways.php(200): pms_get_payment_gateway(‘stripe_connect’)\n#1 /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-includes/class-wp-hook.php(308): pms_payment_gateways_webhook_catcher(”)\n#2 /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)\n#3 /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)\n#4 /home/sites/13a/6/xxxxxxxxxxxxx/public_html/wp-settings.php(623): do_action(‘init’)\n#5 /home/sites/13a/6/xxxxxxxxxxxxx/

    If it makes a difference, we also have Paid Member Subscriptions Unlimited installed.

    We very much look forward to an updated version being issued!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jamieplexus

    (@jamieplexus)

    3 years ago

    Thank you for responding directly to my query, the updated version of the Unlimited plugin fixed the issue.

    Plugin Author Georgian Cocora

    (@raster02)

    3 years ago

    Hello @jamieplexus,

    I am sorry about the trouble created. I have just released another update making sure this doesn’t happen anymore.

    Please take note that since you’re a paid user, you should contact us by opening a ticket on our website: https://www.cozmoslabs.com/support/open-ticket/

    These forums are used to answer questions or issues about the free version only.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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