Latest Update Causing Serious Problems

  • anelina

    (@anelina)


    5 years, 3 months ago

    Latest update has caused major serious problems with all client websites. Cannot edit a page and don’t have time to do your call out or whatever you call it to make it work.

    Do you have an update and fix for this…or…what do we tell our many clients using Elementor?

Viewing 2 replies - 1 through 2 (of 2 total)
  • saidaboukhadra

    (@saidaboukhadra)

    5 years, 3 months ago

    Hello,

    Does the issue happen when updating to Elementor 3.1.1? Please create a staging site and update your Elementor version to the latest to see if it can help. https://docs.elementor.com/article/178-changelog

    If not, please elaborate more on the issue and share PHP error logs so we can check what might have caused the issue. https://elementor.com/help/update-issues/

    If all else fails, please let me know and I’ll be glad to check it for you. Please back up your site so we can avoid further issues. https://elementor.com/help/elementor-3-1-faq/

    Regards,
    Said

    Thread Starter anelina

    (@anelina)

    5 years, 3 months ago

    Hi Said and I apologize for the delay in responding. This issue is across the board and another warning also that this page can’t be previewed even after all the updates, checking it against other themes also.

    We’re finding most of it on the Elementor Starter templates. We’re going to have to make a decision soon to be able to satisfy our many clients.

    We’ve put up a few test sites with fresh template and Elementor updates and the same issues are there.

    Thanks in advance
    Anaelina

Viewing 2 replies - 1 through 2 (of 2 total)

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