Hello @redima,
When you updated, you couldn’t even login? Did you see any errors? Are you using WordPress 5.5.0?
Could you send us an email at [email protected], we’d like to go over your site theme and plugins.
Thanks,
Natalie G
Hi @redima, sorry to hear your site crashed with the latest update. Just to confirm… v1.9.1 crashed, but v1.9.0 is working? It’s odd, because the only change between those 2 releases should be adding some CSS code (which should never affect your site’s ability to load).
Please get in touch with our pro support and we’ll help you resolve any issues and upgrade safely
Thanks,
Nathan
Thread Starter
redima
(@redima)
1.9.1 crashed, 1.9.0 works fine. But it can be related to the Woocommerce update that came in today too. Or to a memory issue on my server. I’m not sure yet.
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This reply was modified 5 years, 9 months ago by
redima.
Hi @redima , can you please let us know what you find. If you still think this is related to Draw Attention, please feel free to reach out to our pro support by sending an email to:
[email protected]
Thanks,
Draw Attention Support
@redima were you able to find out what caused your website to crash?
So far we’ve not had any other reports like this one, I’m going to close this thread as we don’t believe this was cause by Draw Attention.
Please send us an email if you’re still seeing issues, [email protected]
