Latest version 1.0.252 breaks WPBakery

  • Resolved poppydev

    (@poppydev)


    9 months, 1 week ago

    Not sure what you have done in the latest version but had issues with all custom CSS in WPBkary ‘Design Options’ sections being removed.

    Disabled all plugins, flushed browser cache, CDN cache and renamed WPBakery and everything worked as expected, with all Design Options custom CSS working again.

    Then enabled all plugins one-by-one, refreshed CDN cache and browser cache without any issues until I re-activated Rank Math. Then all Custom CSS (.vc_custom_1756394843912) etc was removed from all elements that had custom css applied to it.

    I have re-installed your previous version 1.0.251.1 and everything works fine.

    Not sure what you have changed but it effects WPBakery and its functionality.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter poppydev

    (@poppydev)

    9 months, 1 week ago

    Created a ticket to trigger their support. Disabling the latest version and re-enabling it doesn’t work for me like it might for others.

    Rank Math support! You need to be on it with this issue. It effects thousands of users. Reverting back is the answer for now but you haven’t been pro-active in mentioning this or asking for data from people.

    Not a good start to support, more so when your free userbase is probably larger then you pro’s

    Plugin Support Jaideep Asrani

    (@jaideeprm)

    9 months, 1 week ago

    Hello @poppydev,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    Our development team has already released a new version with the fix. Please ensure that you are using the latest version of the Rank Math plugin. If not yet, please do update it to version v1.0.252.1.
     
    Let us know how that goes. Looking forward to helping you with this one.

Viewing 2 replies - 1 through 2 (of 2 total)

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