Hi dear @nazsonia58 ,
Thank you for contacting us. We are sorry for the caused inconvenience.
Will you please kindly deactivate any conflicting plugins you have? Currently you are running the Autoptimze plugin, which conflicts with 10Web Booster. Please, check the screenshot.
Please, also make sure you have LiteSpeed plugin enabled and Page Optimization settings of LiteSpeed plugin are deactivated.
In case it does not solve the issue, please, let us know to troubleshoot further.
Regards, Mane
Your plugin in completely useless. I deactivate the plugin auto Optimizaton but still it break the layout in my many website.
Hi dear @nazsonia58 ,
We are sorry your experience was not the best. We will do our best to give you the best possible result.
Please, make sure you have LiteSpeed plugin installed as well.
Then please, enable 10Web Booster back and connect the website back to 10Web Dashboard. After it is successfully connected, please, enable Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.
To enable the test mode:
- Log in to your 10Web account
- Click on the website where you want to enable the test mode
- To the left of the dashboard under Website Booster click on Frontend > Settings tab
- In the Test Mode section, click the toggle
- Click on Enable to activate
After we will optimize the website for you and make sure you are facing no issues.
Looking forward to hearing back from you.
Regards, Mane
