Layout changes when adding product filter

  • Resolved stianand

    (@stianand)


    4 years, 1 month ago

    I’m trying to make a shop page using a template. Problem is that it looks different in edit mode, and “live” For example when I use the slider for price, the layout changes. It then changes to the layout I want.

    P.S. I use ShopEngine in staging mode. You might have to press the home button (hjem) in the menu, and then back to shop (butikk). The layout seems to be different when first using the link, when getting out and in of the shop and using filters.

    *Edit:
    When resetting the filter, it goes back to the first layout

    **Edit:
    It’s only the price slider filter that activates the right layout. When ticking off the boxes for products nothing happens before the price slider is used

    • This topic was modified 4 years, 1 month ago by stianand.
    • This topic was modified 4 years, 1 month ago by stianand.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Prosenjit Barman

    (@prosenjitbarman)

    4 years, 1 month ago

    Hello, @stianand
    Thanks for reaching out to us!

    I have tested the Shop Page by placing the product filter widget and seems the Preview page and the Shop Page is showing exactly the same. I also have tried to reproduce the issue by activating and deactivating the Price Filter. Everything seems to be working fine.

    However, I have checked the link you have shared and noticed that the default product layout of your theme and a filter from a third-party plugin is enabled. That exact layout is also shown on the Butikk page. Can assure you that everything is working fine now on your end.

    Since I haven’t found any issue with the Preview page and Shop page in my development environment, could you please share more information about reproducing the issue? If possible, please create a ticket at our support center mentioning the steps of reproducing the issue so that We can check properly and help you in finding a solution as soon as possible.

    Looking forward to your response.

    Best Regards,
    Prosenjit

    benjirahmed

    (@benjirahmed)

    4 years, 1 month ago

    Hello @stianand ,

    We haven’t heard from you since the last reply. Has your issue been fixed yet? Let us know the update.

    Regards,
    Benjir

Viewing 2 replies - 1 through 2 (of 2 total)

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