Layout problems with Mobile | ww.wp.xz.cn

dkance
(@dkance)

4 years, 2 months ago

Hi,

I am having layout problems for buttons and prices (sections) when accessing via mobile.

I make changes but these changes are not updated on mobile.

I went over the suggested troubleshooting here but nothing happens.
https://elementor.com/help/troubleshooting-layout-issues/#cache-issues

I Make Changes and Nothing Happens

I am stuck and the website is useless with those problems.

I have purchased the Pro version but I am not receiving responses from support.

I appreciate the help.

Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

4 years, 2 months ago

I have purchased the Pro version but I am not receiving responses from support.

That’s unfortunate but you are not getting a response here.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://my.elementor.com/

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

4 years, 2 months ago

@dkance I have archived your new post and flagged your account for moderation.

Full stop: you are an Elementor customer. Use the support option you paid for when you purchases the pro version of the plugin. Do not attempt to back in support for customers on this site again.

https://my.elementor.com/

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Layout problems with Mobile’ is closed to new replies.

2 replies
1 participant
Last reply from: Jan Dembowski
Last activity: 4 years, 2 months ago
Status: not a support question