Layout settings configuration problem

  • Resolved domenicodd98

    (@domenicodd98)


    4 years, 8 months ago

    Hello,
    I recently installed the plug in and created the video gallery and so far no problem. The problem arises when I would like to go and change the layout settings of a grid. When I click to change the settings of a particular grid, the page loads continuously and does not let me go forward, at the same time checking in the browser console I get two errors:
    1. In the Total-Soft-Gallery-Video-Admin.js file it gives me this kind of error:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘TotalSoftGalleryV_SetType’)
    at Object.success (Total-Soft-Gallery-Video-Admin.js?ver=5.7.3:1989)
    at c (jquery.min.js?ver=3.5.1:2)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.5.1:2)
    at l (jquery.min.js?ver=3.5.1:2)
    at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.5.1:2)

    2. Also in the same Total-Soft-Gallery-Video-Admin.js file it gives me another error:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘TotalSoftGalleryV_SetName’)
    at Total-Soft-Gallery-Video-Admin.js?ver=5.7.3:1400

    I hope I can receive a good feedback that can help me to solve the problem. I am waiting for yours.

    Best regards.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author totalsoft

    (@totalsoft)

    4 years, 8 months ago

    Hello, dear domenicodd98.

    Thank you for contacting us and for reporting your problem.

    To solve your problem, edit our Total-Soft-Gallery-Video-Install.php file. Add code in line 18.

    $wpdb->query( ‘DROP TABLE IF EXISTS
    ‘ .$table_name1 .’,
    ‘ .$table_name2 .’,
    ‘ .$table_name3 .’,
    ‘ .$table_name4 .’,
    ‘ .$table_name4_1.’,
    ‘ .$table_name4_2.’,
    ‘ .$table_name4_3.’,
    ‘ .$table_name4_4.’
    ‘);

    Find this codes

    VARCHAR(255

    Please edit the code and write like this.

    VARCHAR(100)

    After that, please deactivate the plugin and then activate it. Then after that delete this cod.

    $wpdb->query( ‘DROP TABLE IF EXISTS
    ‘ .$table_name1 .’,
    ‘ .$table_name2 .’,
    ‘ .$table_name3 .’,
    ‘ .$table_name4 .’,
    ‘ .$table_name4_1.’,
    ‘ .$table_name4_2.’,
    ‘ .$table_name4_3.’,
    ‘ .$table_name4_4.’
    ‘);

    Thank You.

    Sincerely, Total-Soft

    Thread Starter domenicodd98

    (@domenicodd98)

    4 years, 8 months ago

    Hello,
    I have applied the changes as indicated by you but the problem still persists. I have also deleted the tables from the database.

    Thread Starter domenicodd98

    (@domenicodd98)

    4 years, 7 months ago

    Good Morning,
    to date I have not been able to solve the problem with the solution provided trying to delete the table from the database as I anticipated in the previous comment. I also updated the plug in to the latest version. Since I have a plug-in business and need it urgently can you give me a kind reply by today to help me solve the problem? Thanks.

    Plugin Author totalsoft

    (@totalsoft)

    4 years, 7 months ago

    Hello, dear domenicodd98.

    Can you please send us a screenshot showing the problem? Can You show on the console what shows you.

    Thank You.

    Sincerely, Total-Soft

    Thread Starter domenicodd98

    (@domenicodd98)

    4 years, 7 months ago

    Good morning,
    at the following link find the screen of the error that presents me in the console: console_error.
    I await yours, Thanks.

    Plugin Author totalsoft

    (@totalsoft)

    4 years, 7 months ago

    Hello, dear domenicodd98.

    Please, can you tell us on all places changed the code?

    VARCHAR (255)

    on

    VARCHAR (100)

    And if you can. Can you make a screen where you make the change?

    Thank You.

    Sincerely, Total-Soft

    • This reply was modified 4 years, 7 months ago by totalsoft.
    Thread Starter domenicodd98

    (@domenicodd98)

    4 years, 7 months ago

    Good morning,
    I solved the problem by filling the database tables, as I found them empty. Now the plug in works correctly.
    Thank you so much for your support!
    Greetings.

Viewing 7 replies - 1 through 7 (of 7 total)

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