• Resolved kt77

    (@kt77)


    Hi SG support.

    I am having this issue here, when my customer “add to cart” on the product, then it direct to Cart Page. And customer add addition item to the Cart & Checkout, it shown the message “You Have been Locked Out”.

    Meanwhile, I have unable the Lazyload in SG optimizer and it work fine now. Like to know how do I exclude this page from lazyload cos i not expert? possible to assist on this matter.

    Appreciated your kind assistance on this matter.

    Attached below is the logfile from iTheme.

    id => 6
    module => lockout
    type => action
    code => host-lockout::115.164.81.121
    timestamp => 2021-04-18 13:14:30
    init_timestamp => 2021-04-18 13:14:30
    remote_ip => 115.164.81.121
    user_id => [empty string]
    url => https://fayesmy.com/cart/image/gif;base64,R0lGODlhAQABAIAAAAAAAP/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7
    memory_current => 18828944
    memory_peak => 18854712
    data => Array
    module => four_oh_four
    host => 115.164.81.121
    user_id => [boolean] false
    username => [boolean] false
    module_details => Array
    type => four_oh_four
    reason => too many attempts to access a file that does not exist
    label => 404
    host => [integer] 5
    period => [integer] 10
    whitelisted => [boolean] false
    blacklisted => [boolean] false
    lockout_type => four_oh_four
    lockout_start => 2021-04-18 21:14:30
    lockout_start_gmt => 2021-04-18 13:14:30
    lockout_context => O:40:”iThemesSecurity\Lib\Lockout\Host_Context”:5:{s:46:”iThemesSecurity\Lib\Lockout\Host_Contexthost”;s:14:”115.164.81.121″;s:55:”iThemesSecurity\Lib\Lockout\Host_Contextlogin_user_id”;N;s:56:”iThemesSecurity\Lib\Lockout\Host_Contextlogin_username”;N;s:62:”iThemesSecurity\Lib\Lockout\Host_Contextuser_limit_triggered”;b:0;s:51:”iThemesSecurity\Lib\Lockout\Contextlockout_module”;s:12:”four_oh_four”;}
    lockout_expire => 2021-04-18 21:29:30
    lockout_expire_gmt => 2021-04-18 13:29:30
    lockout_host => 115.164.81.121

Viewing 1 replies (of 1 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Please, contact your theme developers, this log doesn’t really give us anything. If they require certain images not to be lazy loaded, there’s a skip-lazy class that can be used. The cart thing looks like a setting but again, it’s something you should discuss with them.

Viewing 1 replies (of 1 total)

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