Learn Dash Issue

Resolved beithazohar
(@beithazohar)

6 years ago

Sorry guys, but i applied all your documentation on enable your pluggin on Learndash topics and lessons but i still have WordPress comments AND Discuz comments on same page. so please be clear…. thank’s

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @beithazohar,

Please leave the example URL to allow us to check it.

Thread Starter beithazohar
(@beithazohar)

6 years ago

here’s a screen shot, only users have access to comment on lessons and lessons are for users registered
See here in focus mode got both comments of WordPress and wpDiscuz comments
https://videos.beithazohar.com/RBuqPOYv
Thank’s if you can provide a way to fix that, it’ll be useful for ALL learndash users

Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @beithazohar,

Please try the solution provided in this article: https://developerscodex.com/enable-learndash-comments-in-focus-mode/

If the issue still exists, please register and open a new support topic in the wpDiscus.com support topic for deeper support.

Thread Starter beithazohar
(@beithazohar)

6 years ago

This article don’t help, i still have the 2 areas of comments, WP and Discus. I open a support topic, thank’s
Plugin Author gVectors Team
(@gvectors-team)

6 years ago
Hi @beithazohar,
This issue comes for the page template of your WordPress theme or from the Learn Dash plugin. There is no way to fix it from the wpDiscuz side. Your page template loads the comment function twice. If this website is not live and you can change the WordPress theme, please do that and check it again. If you still see two comment sections, you should contact to the Learn Dash plugin and ask them about the page template. They should have some template file which works for this page. They may help us understand the issue.

And a few recommendations to do:

1. Try to remember, have you made any changes in the Learn Dash page template? Is this a customized template file?

2. Check all options of Learn Dash plugin and find options related to comments. Try to disable the native comment.

3. Go to Dashboard > wpDiscuz > Forms admin page, edit the Default Form and leave a screenshot of that form settings (I need to see for what post types it’s enabled).
- This reply was modified 6 years ago by gVectors Team.
Plugin Author gVectors Team
(@gvectors-team)

6 years ago

@gvectors-team
Ok I see you’ve created a new topic in our support forum. Let’s stop it here and reply to my questions here: https://wpdiscuz.com/community/wpdiscuz-integration/learn-dash-focus-mode/

Don’t forget to leave a backlink to this topic.

Plugin Support gVectors Support
(@gvectorssupportmember)

5 years, 12 months ago

Hi @beithazohar,

The solution can be found in this FAQ topic: https://wpdiscuz.com/community/f-a-q/how-to-enable-wpdiscuz-on-learndash/

Viewing 7 replies - 1 through 7 (of 7 total)

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