Hi Coderzzz,
Thank you for contacting us.
To assist you effectively with this issue, could you please let us know the version of the Paid Memberships Pro Add-On for LearnPress that you are currently using?
Knowing this will help us provide you with the most accurate solution.
Best regards,
Brianvu-tp
We are using Version 4.0.5 of the Paid Memberships Pro Add-On for LearnPress
Hi Coderzzz,
Thank you for providing the version information.
The issue you’re experiencing might be due to an outdated version of the Paid Memberships Pro Add-On for LearnPress. Please try updating to the latest version, which is currently 4.0.8. After updating, please check if the enroll button reappears and if you are able to access the course.
Best regards,
Brianvu-tp
Hi thank you for answering this thread. I have a similar issue.
I have create a paid course however when the user goes to purchase the course it asks them to login. They dont have login details yet as they have not enrolled. The website is currently live here, http://www.mindshifttheory.io. Please advise. I may not fully understand the process of a new users purchasing the course?
Many thanks.
Hi ricardocollison,
Thank you for contacting us.
We’ve checked the page you provided and can see that users have the option to purchase the course as a guest, without needing an existing account.
Regarding accessing the course content, LearnPress requires users to have an account and be logged in to enroll in and access the course materials. This is by design, as it allows LearnPress to track and save the learning progress of each individual user. This functionality enables instructors to effectively monitor and assess the learning journey of their students.
Best regards,
Brianvu-tp
Hello Team,
After updating the Paid Memberships Pro Add-On, the issue is fixed. Thanks for the support
Hi Coderzzz,
We’re very happy to hear that updating the Paid Memberships Pro Add-On resolved the issue for you.
If you are satisfied with LearnPress and our support, we would greatly appreciate it if you could leave us a 5-star review. A positive rating is a big motivation for us to continue our hard work, and it’s really important to us.
Thank you very much for your feedback!
Best regards,
Brianvu-tp
