Hi @parakeet,
When deactivating the plugin, you should have the following pop-up: https://res.cloudinary.com/djeyuxeld/image/upload/v1680020647/Screenshot_2023-03-28_at_17.22.12.png
Can you please confirm your plugin version?
Thanks,
Loic
That didn’t happen.
The only prompt was that the plugin had not yet been activated.
Plugin is deleted now, I don’t know the version. But I just reinstalled and again did not get the deletion message.
I’m discovering all sorts of data left behind. Is _cld_remote_format also a Cloudinary meta_key? Big manual effort.
Hi @parakeet,
Any chance you could share where your website is hosted? Any _cld keys is a Cloudinary key.
Thanks,
Loic
This is is a local-machine install. Is there any guide on manual removal?
Hi @parakeet,
There is no manual guide for this. Any chance you can open a ticket to [email protected] with a system report?
Thanks in advance.
Best,
Loic
Hi @parakeet,
After discussing internally, the only way you won’t see the pop-up is if your website is blocking JS scripts. Do you have any errors in the console when you are deactivating the plugin?
Thanks,
Loic
Hi loic,
I didn’t look for any at the time.
At the moment, I think I’ve manually removed just about everything.
If I ever reinstall/deactivate, I’ll take a look.
Thanks.
Hi @parakeet,
No problem 🙂
Feel free to reach out here or via [email protected] if you need anything else.
Best,
Loic
