Hi techstacy,
Thank you for reaching out.
Our team will conduct a compatibility check between the latest versions of LearnPress and the Divi editor in the lesson content area. This will help us identify why these styles are not rendering correctly in the front-end student view.
We will get back to you with our findings and a potential solution once the testing is complete.
Best regards,
Brianvu-tp
Brianvu-tp,
Was reaching out to see if any progress had been made regarding Divi created content not rendering correctly in student view?
WordPress 6.9.1
Theme: Divi 4.27.5
Learnpress 4.3.2.7
Payment: free
Hi techstacy,
Thank you for following up and for your continued patience.
I would like to update you that our team is still actively investigating this. We are testing different configurations to find the most accurate solution.
We haven’t reached a final fix yet, but please rest assured that this is still a priority for us. We want to ensure that, once we provide a solution, it resolves the issue completely.
We will notify you immediately when we have a specific method or update for you to test on your site.
Best regards,
Brianvu-tp
Hi techstacy,
Thank you for your patience while we investigated this issue further.
After thorough analysis and multiple tests in the Divi environment, we found that the issue is not caused by a bug in the LearnPress plugin. Rather, the issue is related to how Divi handles CSS caching and style generation.
To resolve the issue, please try one of the following two methods:
Method 1:
- Navigate to Divi > Theme Options > General > Performance.
- Disable the Dynamic CSS option.
- Important: After disabling this option, clear your website cache (and any CDN/server cache) to allow the styles to reload correctly.
Method 2:
- Navigate to Divi > Theme Options > Builder > Advanced.
- Find the Static CSS File Generation section and click Clear.
Let us know if your lesson content displays correctly after applying these changes.
Best regards,
Brianvu-tp
Brianvu-tp,
Thanks again for your assistance with this. I verified no CDN is currently active.
I recorded a 1 min screen share of us following method #1 and #2 above. It did affect the student view content as some images and backgrounds on the page are now visible where they weren’t before.. Just not all the content.
https://youtu.be/fE7HhbGKVEQ
We’re happy to try any suggestions or create an admin login for you if that helps.
Hi techstacy,
Thank you for your feedback and for providing the screen share.
Since some content is still not rendering correctly, a more thorough investigation is necessary to determine the cause of the issue.
In order to support you further and resolve this issue accurately, we need to perform a direct check of your site’s configuration. Due to this community forum’s security and privacy policies, we cannot request or use login credentials here.
To help you further, we recommend creating a free support ticket through our official forum.
Please follow the steps below to create a ticket with the title: “maryins – Lesson content not formatting correctly in student view”
Please visit our official help desk and click on the “Support” and follow the instructions in this video to create your ticket.
Thank you for your understanding and patience while we resolve this issue.
Best regards,
Brianvu-tp
Hi techstacy,
Thank you for your trust and for taking the time to create the support ticket.
We will respond directly through the ticket as soon as we identify the root cause and develop a solution.
Best regards,
Brianvu-tp
