Licence activation fail

Hello,

I’m having an item_name_mismatch error when activating my Lifetime license.

The API response returns:
error: item_name_mismatch
item_name: TranslatePress Developer

The license is Lifetime and valid, but activation fails.
It also appears to still be linked to tapirlodge.com.

Could you please:

• Reset the license activation
• Fix the product item_name association
• Fully remove tapirlodge.com from the license

Thank you.

Debug Data for License Checking

=== REQUEST === URL: https://translatepress.com Timestamp: 2026-01-19 08:26:50 Parameters: Array ( [edd_action] => activate_license [license] => 7be6e**********************1752c [item_name] => TranslatePress+Developer [url] => https://tapirlodge.com [cache_bypass] => true [machine_translated_strings_data] => [] ) === RESPONSE === Response Code: 200 Timestamp: 2026-01-19 08:26:51 Response Body: { "item_id":false, "item_name":"TranslatePress+Developer", "license":"invalid", "success":false, "checksum":"ebfb1b41136c5b82de38cdd02121913b", "error":"item_name_mismatch", "expires":"lifetime", "payment_id":1352087, "customer_name":"Fr**********rja", "customer_email":"fr*****************.ec", "price_id":false, "license_limit":1, "site_count":1, "activations_left":0, "is_local":false }

Debug Data for License Activation

=== REQUEST === URL: https://translatepress.com Timestamp: 2026-01-19 08:26:48 Parameters: Array ( [edd_action] => activate_license [cache_bypass] => true [license] => 7be6e**********************1752c [item_name] => TranslatePress+Developer [url] => https://tapirlodge.com [machine_translated_strings_data] => [] ) === RESPONSE === Response Code: 200 Timestamp: 2026-01-19 08:26:48 Response Body: { "item_id":false, "item_name":"TranslatePress+Developer", "license":"invalid", "success":false, "checksum":"ebfb1b41136c5b82de38cdd02121913b", "error":"item_name_mismatch", "expires":"lifetime", "payment_id":1352087, "customer_name":"Fr**********rja", "customer_email":"fr*****************.ec", "price_id":false, "license_limit":1, "site_count":1, "activations_left":0, "is_local":false }

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