Hi there!
Thanks for your interest in our plugins! Could you please let me know which specific plugin you are referring to?
If you’re asking about the WooCommerce core plugin, it’s free and regularly updated through ww.wp.xz.cn.
If you’re referring to a WooCommerce.com extension, updates are released regularly for compatibility, security, and improvements, and all updates are included with an active subscription.
For our support policy you can use this guide https://woocommerce.com/support-policy/ and for refund policy you can use this guide.
https://woocommerce.com/refund-policy/
I hope this helps.
It’s been a while since we heard back from you for this reason we are closing this thread.
If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here:
https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new