Hi @meryl,
It’s possible the license key didn’t activate or is invalid. Can you follow these steps and let me know if that fixes the issue.
Add the License key then click the blue save Changes button.
Once the page reloads then click the Activate License button.
You should see green text next to the button that says “active”.
Thread Starter
meryl
(@meryl)
It already shows the green “active.” I did click “save changes.”
@meryl, can you check the plugins page to see if you’re running the current versions of the plugs?
Accessibility Checker: Version 1.1.1
Accessibility Checker Pro: Version 1.0.3
@meryl @stevejonesdev – I think this was a casualty of us removing our bulk testing license key last week.
Meryl, I’ll email you a new key.
Steve, I’ll open an issue in Pro to make it more clear when a key has expired or is no longer valid.
Also, this is Amber 🙂 forgot I was logged into this WP account.