In the meantime, is there also a way to remove the caption from the pop-up? It’s interfering with the image. On the gallery page is fine, but not the pop-up. Thanks.
You should be able to deactivate your lightbox captions with the “Lightbox Captions Enabled” box. Make sure that’s not checked and let me know if it helps.
As for the lightbox, we added a patch in the last update. Are you on version 2.3?
We’ll install Modernize and take a look to see if there’s a conflict.
I am updated to 2.3 — or at least I assume, there is nothing to update on the site.
As for the caption… I’m getting by with the pop-up vs lightbox because lightbox is currently not working, and that is where the captions are showing up — under pop-ups (putting a black banner across the bottom + covering some of the image). Is there a way to remove the captions on pop-ups too?
Thanks!
I really need someone to help on this… My client is losing their shit (screaming voice mails and phone conversations) over that black box + caption. They want it fixed tomorrow (Oct 21), is there anyone who will please, please, please respond in a timely manner and help resolve this issue.
I’ve tried 10 other photo albums that aren’t designed to the level of quality I’m looking for. And something as simple as this caption is so frustrating. If it’s a change in the code, I can handle that, I just need instruction on how to get to it and what to change.
At this point I’m not sure what you mean by lightbox or pop-up as the pop-up you say is working now is the lightbox that is generally used. Either way, to get rid of the black box just add this CSS someplace.
.fancybox-title-float-wrap .child {
display: none;
}
If that doesn’t work you can force it by adding !important before the ;
I’m using original image to get the pop-up (not lightbox), and there is not a scroll option like either. Which is why I would prefer to use the lightbox, but that didn’t work at all.
This code worked great for the pop-up though, thank you SO much.
Interesting. It must be doing that from the theme. Since it’s a paid theme I can’t work on it locally, but if you contact the theme developers they may have a suggestion for you. Seems odd that they would hijack all images to open in a lightbox.
I will try that, thank you. I’m just grateful this will appease the screaming client and I can go back to happier projects. Thank you again!
Understood. We definitely want to keep the screaming to a minimum for you 😀
