Lightbox fail to load

  • Resolved mctea

    (@mctea)


    7 years, 8 months ago

    Hello,

    After updating to the latest version of Photo Gallery, I noticed that the lightbox no longer load after clicking on the thumbnails; nothing would happen after the click. Can you take a look and see what caused the issue? Thank you very much.

    Wordpress version: 4.9.8
    Photo Gallery version: 1.5.4

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    7 years, 8 months ago

    Hi,

    We have checked your gallery, but the lightbox appeared correctly. Could you please have a look at this screencast?

    The images and the gallery load a bit slowly, as the images are quite large. Please wait for the page to fully load and then try to open the lightbox.

    Thanks! Have a great day!

    Thread Starter mctea

    (@mctea)

    7 years, 8 months ago

    Thank you for checking. I just noticed that I had to clear my browser’s history and cache in order for it to work.

    Thanks again!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    7 years, 8 months ago

    Hey,

    We’re happy to know the plugin works correctly on your website.
    Please don’t hesitate to let our team know any time you require further assistance.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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