You are using a non-standard version of jQuery, which I think is throwing an error. Note that WordPress comes bundled with jQuery and official guidelines recommend against using a different version – in your case you seem to be pulling this: https://ajax.googleapis.com/ajax/libs/jquery/3.1.1/jquery.min.js.
If you have a plugin or theme that is doing this, you should look to disable this, since many plugins will conflict with external jQuery libraries (the file bundled with WP takes care of some third party conflicts that the external ones don’t).
Thanks for the response. I ended up removing this, but still having an issue. The modal doesn’t display.
OK – I see that you are getting a message that simply says “418”, so I had to Google.
Turns out that this is a wackily named code that means “I am a teapot”, and that doesn’t help anyone. Since I have never seen this come up in 9 years of Photonic, I looked around some more, and it turns out that you get this error if the server suspects a CSRF attack.
Having never encountered this sort of a situation earlier, I think there might be something about your server’s configuration that is causing this, or you might have some sort of security plugin that is trying to add additional parameters that are messing up the request to Google. Can you see if there are any errors in your site’s PHP logs?
Apache mod_security was blacking it. Dreamhost put in an exclusion and that solved the problem. Thanks again for the help and quick response.
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This reply was modified 5 years, 7 months ago by
crusnac.
