Lightbox Redirect Issue

  • Resolved navasahmed

    (@navasahmed)


    1 year ago

    Hello,

    I’m using your plugin on our site and encountering an issue. When we click on an image, the lightbox opens, but it suddenly redirects to the image URL. Could you please let me know why this is happening and if there’s a way to fix it?

    Thanks.

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  • Plugin Author Niloy – Codeixer

    (@im_niloy)

    1 year ago

    Have you recently updated the theme? It’s likely that a plugin or the theme itself is altering the gallery slider function, causing images to open directly instead of in a lightbox. If you could share more details with us at [email protected], we would be able to assist you more quickly.

    Plugin Author Niloy – Codeixer

    (@im_niloy)

    1 year ago

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support ticket if you continue encountering issues or reopen this topic; we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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