Lightroom issue

  • doddscarpet144

    (@doddscarpet144)


    8 years, 11 months ago

    For some reason, when images are opened in lightroom, I no longer have icons but a’s and b’s are in their place? Anyone know why this might be? I downloaded the Ultimate Lightroom but that didn’t fix the issue. It used to work just fine. http://doddscarpet.com/

Viewing 6 replies - 1 through 6 (of 6 total)
  • etoilewebdesign

    (@etoilewebdesign)

    8 years, 11 months ago

    Hi doddscarpet144,

    In our Ultimate lightbox, arrows are used as custom font. It seems like something with your current theme is conflicting with font type. Can you try to change your theme and check what is the output of the lightbox arrow.

    Thank you

    Thread Starter doddscarpet144

    (@doddscarpet144)

    8 years, 11 months ago

    You’re joking right? I paid for the theme, the customer approved it and it has taken months of customizing. Can the CSS be modified for fonts?

    It WAS working before and it quit working even before I loaded that Ultimate lightbox, The theme didn’t change so what happened?

    etoilewebdesign

    (@etoilewebdesign)

    8 years, 10 months ago

    Hi doddscarpet144,

    I clicked around your site and it looks Font-awesome isn’t loading at all (e.g. the social icons at the bottom are displaying as squares). I’m not sure what might have caused it but since it’s site-wide, did you update the theme or any plugins recently?

    Anyway, it looks like the CSS is trying to load files that don’t exist (for example, this file: http://doddscarpet.com/wp-content/themes/jomsom-pro/css/fonts/fontawesome-webfont.woff2?v=4.5.0).

    If you access the files via FTP and go to /wp-content/themes/jomsom-pro/css/fonts/ , are there any files in the ‘fonts’ folder?

    If that folder is empty, I would suggest:

    1) Download the Font Awesome package from http://fontawesome.io/
    2) Upload the contents of font-awesome-4.7.0/fonts to /wp-content/themes/jomsom-pro/css/fonts/ (there should be about six files).

    Thread Starter doddscarpet144

    (@doddscarpet144)

    8 years, 10 months ago

    All the font awesome files are at the path you posted and permissions are correct. I also found them in a couple other places in the file structure. Updates were done AFTER the problem was discovered so that didn’t seem to resolve the issue. Thank you for taking a look. At least this gives me a direction.

    Thread Starter doddscarpet144

    (@doddscarpet144)

    8 years, 10 months ago

    Just to follow up and close this issue, the problem was found and it was my fault. The .htaccess file didn’t include those file extensions, which caused my issue. Thank you for your patience. *how embarrassing*

    etoilewebdesign

    (@etoilewebdesign)

    8 years, 10 months ago

    Hi dodd,

    Thanks for following up and letting us know what the source of the issue was on your end. I’m sure it could prove to be valuable information for others who may be experiencing something similar.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Lightroom issue’ is closed to new replies.