limit of two sliders

  • Resolved htb

    (@halinasplace)


    1 month, 1 week ago

    You have a limit of two sliders for the free version but I haven’t reached that limit and already I can’t make changes to either one of the two sliders I have setup. Shouldn’t your counter be set to less than 3 ? I’ve gone to the trouble of setting up the slider and now I can’t make changes to them. Not happy.

    The page I need help with: [log in to see the link]

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  • Plugin Support Alice

    (@aliceslidersupport01)

    2 weeks, 3 days ago

    Hi there,

    I’m sorry for the frustration. This issue is likely caused by a cache plugin or service, which can sometimes interfere with the slider counter.

    Could you please try the following?

    1. Use a free plugin (like Transients Manager) to clear your WordPress transients.
    2. Clear your browser cache and try again.

    This should reset the limit check and allow you to make changes. If the problem persists, please let me know.

Viewing 1 replies (of 1 total)

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