• Resolved kielbiel

    (@kielbiel)


    Dear support,

    I use dLawyers Theme and I have a limit on tags. In this dLawers Theme the “Specialty”(Tags) have a limit on 11 tags, not more. I have 57 Tags on my site and on my search site filter show only 11 “Specialty”(Tags), but I want show all tags for filter.

    Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @kielbiel

    There should not be any limit to the Tags by default. The limit can be set in the plan. Kindly make sure that the you did not limit tags in the plans.

    Regards.

    Thread Starter kielbiel

    (@kielbiel)

    I’m afraid you misunderstood me.

    Yes, that’s right, I have 3 pricing plans. Silver (3 tags), Gold (3 tags), Platinum (unlimited tags). Listings owners can choose between 57 tags.

    But the limitation must not have any influence, if a visitor wants to search for tags, then the visitor should see all 57 tags to decide which tag to search for.

    I see the tag only on search/result page on the search bar.

    https://imagizer.imageshack.com/img922/5079/lPziMm.png

    Hello @rashed848,

    please check my answer and screenshot.

    Many thanks.

    Hello @kielbiel

    The visitors should see all the tags in the search from and can see all the tags in the search form. In the search form there is no connection with the pricing plan. The only limitation can be depending on the Directory if you have multiple directories. Yet, we are going to check the issue from our end and if the issue exists, we will resolve it in our next update.

    Kind Regards.

    Thread Starter kielbiel

    (@kielbiel)

    I think it’s a bug in the theme dLawyers

    And without a fix, I don’t need to go any further as tags are essential to my site!

    Kind regards.

    Hello @kielbiel

    The issue is not available in our local site or demo site. Would you please make sure that the tags that are not showing are added in the listings? What I mean is, tags needs to be added in the listings. Here is the screenshot, https://prnt.sc/KHZDZ-WVati8

    If the issue exists, then it might be a site specific issue. In that case, kindly reach our technical support channel so that we can troubleshoot the issue in your site.

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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