limit users by User ID not working

  • Resolved suvadip79

    (@suvadip79)


    5 years, 10 months ago

    I have opted limit users by User ID, but in the result section I have seen that same user exists in multiple row. I am confused how is it possible.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Hi @suvadip79 ,

    Thank you for the topic.
    Can you share with us the link to that particular quiz?

    Thanks

    Thread Starter suvadip79

    (@suvadip79)

    5 years, 10 months ago

    http://www.help12.in/onlineexam/mcq-exam-mtmg2/

    The quiz is now expired. Should I make change in it?

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Please make it active for testing.

    Thanks

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Thank you for your patience.

    Yes, it seems there is a conflict.
    It is working on our end properly.

    Do you have any kind of cache plugin or server cache?
    Please send me a screenshot from the Limitation tab of your quiz settings.

    BTW you can contact our support team via this form.

    Thread Starter suvadip79

    (@suvadip79)

    5 years, 10 months ago

    Earlier Settings:

    Limit Users: by User Id

    Only for logged in users: Ticked

    Only for selected user role: Administrator, Subscriber

    Now all are unchecked

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Thank you for your reply.

    Can you please enable all the necessary settings and let me know for testing?

    Thread Starter suvadip79

    (@suvadip79)

    5 years, 10 months ago

    U can try now.

    User id: 1915010111, password: 1234

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Thank you.

    Now there is a blank screen for me (I am logged in with my account)
    So, it seems it is working fine.

    Can you try on your end?

    Thread Starter suvadip79

    (@suvadip79)

    5 years, 10 months ago

    Did not get you properly.

    In the past also When I try with Limit Users: by User Id checked, system does not permit me to re appear the same exam. But when I arrange exam for my students, I can see more than one result of the same user for the same exam.

    Just few minutes back I have received two results of the user 123 for the same exam.

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 10 months ago

    Thank you for your reply.

    I assume there is a misunderstanding.

    You disabled the option and sent the link.
    I tried to take the quiz 2 times and it worked for me.
    Then you enable the Limitation option and now I am unable to take the same quiz with the same account.

    So, I think the option is working fine and restrict the users.
    Can you test it now with your account (with enabled option) and let me know?

    • This reply was modified 5 years, 10 months ago by Ays Pro.
Viewing 10 replies - 1 through 10 (of 10 total)

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