Limited tickets

  • Resolved flexkeller

    (@flexkeller)


    6 months, 3 weeks ago

    Hi,

    we have courses that can be booked in 3 separate “versions”
    Each version can have 2 bookings. But there’s only space for a total of 2 students.

    How can i do this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter flexkeller

    (@flexkeller)

    6 months, 3 weeks ago

    I got it. somehow…

    We have Events that are unlimited for experienced divers, but limited to 2 newly baked ScubaDiver (as one instructor only handels 2 divers… So I would need the “Maximum Ticket per Order” only on one Ticket Category that holds 2 different Ticket-Types…

    Plugin Support epsupport1

    (@epsupport1)

    6 months, 2 weeks ago

    Thank you for reaching out to us.

    To ensure we understand your requirement correctly, could you please confirm the following:

    You would like to create two ticket types under a single ticket category:

    Experienced Diver Ticket – This ticket type should have unlimited capacity, allowing any number of participants to book.

    New Scuba Diver Ticket – This ticket type should have a maximum capacity of 2, since one instructor can handle only two new divers.

    Looking forward to your reply.

    • This reply was modified 6 months, 2 weeks ago by epsupport1.
    Thread Starter flexkeller

    (@flexkeller)

    6 months, 2 weeks ago

    almost…

    I like to have:

    Experienced Diver Ticket – This ticket type should have unlimited capacity, allowing any number of participants to book.

    2 different New Scuba Diver Ticket (new diver with guide AND new diver doining a checkdive)
     – each ticket type should have a maximum capacity of 2, BUT the total should be 2 (not 4)
    So 2 of one type or 1 of each

    • This reply was modified 6 months, 2 weeks ago by flexkeller.
    Plugin Support epsupport1

    (@epsupport1)

    6 months, 2 weeks ago

    Thank you for the clarification.

    Creating a ticket type with unlimited capacity is currently not supported in EventPrime. However, we have forwarded this request to our planning and development team for future consideration.

    If you have any further questions, please don’t hesitate to reach out to us.

Viewing 4 replies - 1 through 4 (of 4 total)

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