Limits

  • Resolved nickmolt

    (@nickmolt)


    3 years, 5 months ago

    The basic version of the plugin I can only create a single membership plan? Because if you create another plan in addition to 1, the user who has the main plan cannot make the purchase, as a message appears “Sorry, this product cannot be purchased.”. And when I delete the background and having only 1 active plan, it works again and the user can buy the product normally

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WP Swings

    (@wpswings)

    3 years, 5 months ago

    Hello @nickmolt

    Thank you for trying our plugin,

    We have checked this at our end locally but have not faced any such issue, also we don’t get this issue in any client as of now

    So please share me some video or connect to our support it maybe site-specific issue,

    We will check and try to resolve it

    Regards,

    Thread Starter nickmolt

    (@nickmolt)

    3 years, 5 months ago

    I’m really enjoying your plugin, but I confess that it’s been very difficult to stay with it, because there is a serious error in the plugin. When I activate the plugin in the settings it simply surprises all prices in the store. if deactivated it returns to normal. Watch the video link and see what happens. Another problem is that if you insert a tag for the product, it also surprises the prices. I would love to use your plugin for maybe a premium version, but I need to make sure the plugin will work properly.

    abaixo do video

    video

    Thread Starter nickmolt

    (@nickmolt)

    3 years, 5 months ago

    Ah…. I forgot to mention, I disabled all system plugins to see if it was an incompatibility, but the problem persists.

    Thread Starter nickmolt

    (@nickmolt)

    3 years, 5 months ago

    Another important detail that might solve the problem. The suppression of product prices only happens for visitors, any other user logged in even without a subscription, product prices appear normally. The problem happens only for visitors without an account on the site

    Plugin Author WP Swings

    (@wpswings)

    3 years, 5 months ago

    Hey @nickmolt

    Thank you for checking our plugin and getting in touch with the queries

    This is not any issue we hide membership product price from guest user .

    The issue you are talking about actually these are the functionality of the plugin

    But in case you do not want that we can also modify it as per your needs, you need to connect with our support team

    Let us know if still any queries or issues

    Regards,

    • This reply was modified 3 years, 5 months ago by WP Swings.
    farii

    (@farii)

    3 years, 5 months ago

    Hi,

    I’m having the same issue the memberships are working great but when a member of any plan tries to purchase a product it gives an error like “sorry, this product can’t be purchased”.

    but if I remove all membership plans except one than it works perfect. is there any restrictions about adding multiple membership plans?

    Plugin Author WP Swings

    (@wpswings)

    3 years, 5 months ago

    Hey @farii

    We have checked at our end but in this case there is no issue, I would suggest to connect with our support, we would like to check your site and help you with this issue

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)

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