I have the same problem.
No workaround yet
Dear @karafirestonedc ,
Thanks for reporting.
From your content, we can see that there are many enters that WordPress converts to empty <p> tags: https://prnt.sc/10o1t9x
May I ask you to remove those spaces and check again?
Dear @mwkhadm ,
May we have the URL to see the popup and the issue related to it live?
I am also experiencing this issue. There are extra empty <p> tags being added to the popup when displayed but these do not exist in the edit view so there is no way to remove them.
Dear @rgilg ,
Thanks for reporting as well.
Can I ask you to provide us the URL to check, please?
I have the same problem, you can see popup here:
https://pintarconacuarelas.com/
In my case there is no <p> tags, the problem is spacing among blocks or something like this…
Hi,
same issue here: <p> tags are added. https://ibb.co/SVvQtzt
However there are no spaces or backspaces entered in the editor
https://ibb.co/7yLNRgT
Dear @mwkhadm ,
Thanks for getting in touch.
May we ask you to export the popup and send it to us so we can check the issue you and other customers faced?
@sygnoossupport
any ideas for a workaround yet?
Dear customers,
Thanks for reporting an issue.
We want to inform you, that it will be fixed during the next update.
We will get back to you, once it’s done.
Thank you again for your collaboration.
Dear @mwkhadm , @biopaul777 , @rgilg , @karafirestonedc
This is to inform you, that the issue with the empty <p> tags is solved with the latest update of the plugin.
Please, update it to the latest 3.79 version, and after clearing the cache check again.
The update worked! Thank you so much.
Yup, worked for me, too
Thanks!
Dear @karafirestonedc and @mwkhadm ,
Thanks for letting us know.
We are happy it worked for both of you.
Hope it is working for other customers as well.
Thanks for the collaboration.
