Link not opening on iphone.

  • Black J

    (@utijames)


    5 years, 6 months ago

    First, thanks for this amazing plugin. It is working well on destop and android but brings this error on iPhone “Link couldn’t be opened. Check the link and try again”. Please help me out. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Walter Pinem

    (@walterpinem)

    5 years, 6 months ago

    Hi.

    Thanks for using the plugin and really sorry for the inconvenience.
    I’m still inspecting this issue because some users have reported the same.
    I have tested it again and again on my end, and it’s working perfectly on my iPhone up until now.
    It’s mainly because if you use a cache plugin, there’s a chance that wp_is_mobile function (the function used on the plugin to detect mobile devices) is not working properly as a cache plugin might blocks it, so the base URL from web.whatsapp.com (on a desktop browser) will not be redirected into api.whatsapp.com (on mobile devices) as it should.

    Please be patient as the fix will be coming in the next update.

    Thank you in advance.

    Plugin Author Walter Pinem

    (@walterpinem)

    5 years, 6 months ago

    Hi @utijames

    Thanks for your patience.
    An update that should fix this issue has been deployed.
    Can you confirm that it’s fixed now in your case?

    Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

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