Linking Optimize to WordPress using GA plugin

  • Resolved chanvaz

    (@chanvaz)


    5 years, 4 months ago

    I’m unable to link Google Optimize to WordPress Account using GA plugin. I followed the below steps for GA Universal Analytics (analytics.js)

    Tracking code location: include in wp_head

    Custom tracker options: ga(‘require’, ‘OPT-XXXXXXX’);

    Custom Code:
    <HTML>
    <HEAD>
    <!– anti-flicker snippet (recommended) –>
    <style>.async-hide { opacity: 0 !important} </style>
    <script>(function(a,s,y,n,c,h,i,d,e){s.className+=’ ‘+y;h.start=1*new Date;
    h.end=i=function(){s.className=s.className.replace(RegExp(‘ ?’+y),”)};
    (a[n]=a[n]||[]).hide=h;setTimeout(function(){i();h.end=null},c);h.timeout=c;
    })(window,document.documentElement,’async-hide’,’dataLayer’,4000,
    {‘OPT-XXXXXXX’:true});</script>

    I still see the below error:

    We found problems with the Optimize installation on this page
    Refer to the diagnostics below to fix problems and troubleshoot any issues with your installation. Learn more about diagnostics .
    Errors
    Analytics pageview not detected
    This page isn’t sending pageview hits to Google Analytics property (UA-XXXXXX-XX) configured for this experiment. You won’t be able to measure usage of your site or monitor performance of Optimize experiments. Make sure that your Analytics tracking code (either analytics.js or gtag.js ) is set up correctly.

    Suggestions
    Optimize not in the HEAD
    For best performance, the snippet that loads the Optimize plugin (whether it’s Analytics, Tag Manager, or gtag.js) should be installed in the <HEAD> element of your web page, immediately after the anti-flicker snippet . The Deploy Optimize help center article and tagging best practices section contain more information on the best way to install Optimize.

    • This topic was modified 5 years, 4 months ago by chanvaz.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Starr

    (@specialk)

    5 years, 4 months ago

    I’m not sure, but it looks like the custom code you are entering may be causing issues. Have you examined the actual source code on your pages, to make sure that it is what you want.

    Thread Starter chanvaz

    (@chanvaz)

    5 years, 4 months ago

    Hey Jeff, the custom code is just an anti-flicker code. I tried removing that too. Didn’t work.

    Although, I’m tried to install this on staging site of WordPress, does the code not work if it’s installed on staging site?

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 4 months ago

    Yeah actually the plugin is very simple, works on any WP site. You might want to try completely removing the plugin (via the Plugins screen) and then starting over. After installing fresh copy, leave all settings at defaults. Then only add your tracking ID and save changes. This will give you correct tracking code, which you can verify by examining the source code of your pages.

    Once you have the correct base tracking code all good, then you can try adding custom tracker or whatever is needed. But when you do it, go one thing at a time. That way you can verify changes at each step, so if/when something goes wrong, you will know exactly which step was at fault.

    Thread Starter chanvaz

    (@chanvaz)

    5 years, 4 months ago

    Hi Jeff, I tried, it still didn’t work.

    I have a question, I think this might answer why isn’t it working. I have connected Google Analytics via Monster Insights and I’m trying to connect Optimize using GA Google Analytics plugin. Google Analytics is also linked via this plugin. Could it be that it’s not working because of two plugins?

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 4 months ago

    Yeah only use one plugin for Google Analytics. Trying to use more than one will only cause problems in most cases.

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 3 months ago

    Hi @chanvaz, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 3 months ago

    Hey @chanvaz, I hope you got this sorted. It’s been awhile with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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