Hello there,
Thanks for your inquiry. Let’s see how we can help.
Do you see a green check mark or a red X mark after entering your API Key and account email?
Also, please generate a new API key and try again.
Let us know if the issue persists and we will provide you with the next steps of troubleshooting.
Thanks.
Hello there,
It’s been a few days since we replied last. We just wanted to make sure that your issue got resolved or you had any other queries. I would like to inform you that I will mark this thread as resolved in a few days if we do not get a reply back from you within a few days.
Thanks.