Listing form cleared when changing plan

  • Resolved jomo

    (@jonathanmoorebcsorg)


    8 years, 7 months ago

    rested on 5.0.5, also applies to previous versions:

    1. Fill out details for new listing
    2. Change category/plan
    3. Details are now lost and will need to be completed again

    Also usability issue, when on Change category/plan:
    – after selecting category it is not possible to continue as the following form fields say “(Please choose a fee plan above)”, even though a plan is already selected.

    In order to proceed the plan radio button must be clicked (even if it is already selected or if there is only one plan).
    This is quite non-obvious, there is no visual indication that the plan price needs to be clicked again, and since everyone signing up for a plan is a new user, it needs to be very obvious what to do.

    Also, if we must require a click, why not allow click anywhere in the row rather than limit it to the price label?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jomo

    (@jonathanmoorebcsorg)

    8 years, 7 months ago

    Also in the circumstance of changing category on a new listing, the form validation fails.

    The “Complete Listing” button is never disabled anyway, but in the circumstance above, when changing category/plan, it is possible to press “Complete Listing” and create a completely blank listing due to the details being lost, as above.

    Tested on 5.0.5.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    8 years, 7 months ago

    Hi @jonathanmoorebcsorg,

    Thanks for letting us know about this. I agree that we can improve that UX if that’s happening.

    I’ve created an issue and we’ll get on it as soon as we can here.

Viewing 2 replies - 1 through 2 (of 2 total)

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