• Resolved robertojabreu

    (@robertojabreu)


    I’ve created a new form with form builder and set it as published and default. I’ve also enabled Active Form Builder option in settings.

    Now, when I access the page with the form, it is stuck loading… What might be the problem?

    I’ve also tried to copy form.php file to my child theme directory, but nothing changes.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter robertojabreu

    (@robertojabreu)

    I tried to activate the full theme instead of the child theme but it still doesn’t work. It gets stuck loading the custom form and never loads.

    Plugin Support Muhammad Ali Akbar

    (@alireyad)

    Hi,
    We updated the theme. Could you try again with latest theme 1.3.1?

    Thank you

    Plugin Support Muhammad Ali Akbar

    (@alireyad)

    Hi,
    I am marking the ticket as resolved. If you face theme related issue further, you can create ticket from our site.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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