Listings blocked

  • Resolved gdmdesign

    (@gdmdesign)


    1 year, 3 months ago

    Hello Joe,
    Love the Plug-in (when I had it up and running) and can use your assistance restoring it please. I am receiving the following error when reviewing the pages code, “Auction Nudge Error: Your items can not load because your website hostname has been blocked.” I did use some CSS styling to match the sites colors etc, but did not (knowingly) remove any advertisements that were to remain in place. If this did occur it was completely inadvertent as I’m a big fan of the function of your eBay shop lister! Could you please have a look and let me know what I need to do to restore the listing?

    Look forward to hearing from you,

    GDM 🙂

    • This topic was modified 1 year, 3 months ago by gdmdesign.
    • This topic was modified 1 year, 3 months ago by gdmdesign.
    • This topic was modified 1 year, 3 months ago by gdmdesign.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Joe

    (@morehawes)

    1 year, 3 months ago

    Hi @gdmdesign,

    Unfortunately this username has been blocked because the Advertising Disclosure was being hidden on your page, which is not allowed. In your case your site contained (and still contains) CSS rules that explicitly target the Advertising Disclosure in order to hide it.

    The disclosure itself contains a link to this page which clearly explains this:

    Attempting to hide, obscure or modifying the disclosure puts the service at risk for all users. Therefore, Auction Nudge reserves the right to block any user who attempts to do so.

    This is an eBay requirement and I personally check each site. Once blocked, Auction Nudge will not display any content but does display a message in the browser console, which is what has happened here.

    This is to protect the service and ensure it remains available for all users, as eBay take the Advertising Disclosure very seriously.

    Best regards,

    Joe

    Thread Starter gdmdesign

    (@gdmdesign)

    1 year, 3 months ago

    Hello Joe,
    Got it and my mistake, I wasn’t clear on what could and could not be displayed (I should’ve read your guidelines more clearly). Absolutely love the Plugin while it was active and can’t thank you enough for your handwork to produce it for others! I don’t fault you for have a zero tolerance policy in place, but if I can remedy the code on the site in question would you consider reinstating Auction Nudge?

    Plugin Author Joe

    (@morehawes)

    1 year, 3 months ago

    Hi @gdmdesign,

    Unfortunately I need to apply the rules consistently which means once a user is blocked for hiding the disclosure they remain blocked. This is to keep things fair and protect the service for all users.

    I hope you understand.

    Best regards,

    Joe

Viewing 3 replies - 1 through 3 (of 3 total)

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