Litespeed cache Domain key retrieving issue

  • Resolved merchandisemuseum

    (@merchandisemuseum)


    2 years, 3 months ago

    hello, I have been getting an issue in retrieving a domain key for a plugin called litespeed cache but it have been giving me this message:

    There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.There are two reasons why we might not be able to communicate with your domain:1) The POST callback to https://merchandisemuseum.kesug.com/wp-json/litespeed/v1/token failed.2) Our Current Online Server IPs was not allowlisted.Please verify that your other plugins are not blocking REST API calls, allowlist our server IPs, or contact your server admin for assistance.:

    when I contacted this them they told me that there is a security feature blocking the process, and I replied that I only have defender security plugin activated so they recommended me to contact you about the issue.

    can you help with this?

    thank you.

    The page I need help with: [log in to see the link]

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