LiteSpeed Cache – Unexpected Response from WordPress

  • Resolved aymanqasim

    (@aymanqasim)


    9 months, 2 weeks ago

    Hello,

    After updating my WordPress version to 6.8.2, I started receiving this message in my dashboard:

    LiteSpeed Cache: WordPress gave an unexpected response when notified with QUIC.cloud service results. Check WP API is properly configured. Check your QUIC.cloud dashboard for more details.

    Details about my setup:

    • WordPress version: 6.8.2
    • LiteSpeed Cache plugin version: 7.3.0.1
    • Hosting provider: Hostinger Cloud Enterprise Plan
    • CDN: QUIC.cloud integrated with Cloudflare

    What I have tried so far:

    • Checked QUIC.cloud dashboard (but no specific error was shown)
    • Verified API key is connected
    • Plugin and WordPress are up-to-date

    This issue only appeared after the update to WordPress 6.8.2. Before the update, everything was working fine.

    Can you please check if this is a compatibility issue with WP 6.8.2 or if there’s any additional configuration needed?

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support litetim

    (@litetim)

    9 months, 2 weeks ago

    @aymanqasim
    Please create a report and share the ID created.
    This can be done from LSC => Toolbox => Report => click to “Send to Litespeed”.

    Thread Starter aymanqasim

    (@aymanqasim)

    9 months, 2 weeks ago

    Last Report Number: COICUUDB

    Last Report Date: 08/18/2025 19:56:07

    Plugin Support qtwrk

    (@qtwrk)

    9 months, 2 weeks ago

    please go to LiteSpeed Cache -> Toolbox -> Debug setting -> set debug log to ON , debug level to Advance

    debug include URI , add rest_route=/litespeed/

    then go to toolbox -> log view -> clean up any existing log

    now wait for that message shows up again , then go to log view, copy paste and share the log via https://pastebin.ubuntu.com/

    Thread Starter aymanqasim

    (@aymanqasim)

    9 months, 1 week ago

    I followed your instructions and enabled debug log (set to ON, Advanced level, with rest_route=/litespeed/ included). I also cleaned up the existing log and waited for the error message to appear again.

    However, when I checked the Log View, there was no output generated — the log remains empty.

    Can you please advise what I should do next ?

    Plugin Support qtwrk

    (@qtwrk)

    9 months, 1 week ago

    do you still receiving that error message while nothing show up in log view ?

    then it means the request never reaches your site , presumably blocked by something , like firewall or such

    Thread Starter aymanqasim

    (@aymanqasim)

    9 months, 1 week ago

    I checked again today and I no longer see the error message from LiteSpeed Cache, but my log view is still empty.

    It might have been related to the timing of my cron job that automatically updates my Cloudflare WAF whitelist with QUIC.cloud IP addresses. The script is set to skip existing IPs and only add new ones, so perhaps when new IPs were added there was a short window where requests were being blocked.

    Thanks a lot for your help so far. One quick question: should I now revert my debug settings back to the defaults, or is it better to keep them as they are?

    Plugin Support qtwrk

    (@qtwrk)

    9 months, 1 week ago

    if issue no longer there, then you can disable it , once you encounter same issue again , please enable it with same parameters

    Thread Starter aymanqasim

    (@aymanqasim)

    9 months, 1 week ago

    Thank you so much for your time and effort. I’m no longer seeing the message or any errors now. I’ll go ahead and disable the debug settings for the moment, and if the issue comes up again, I’ll re-enable them with the same parameters as you suggested.

    Thanks again for your support!

Viewing 8 replies - 1 through 8 (of 8 total)

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