• Resolved rkra

    (@rkra)


    The live box with the popup preview isn’t working; it only shows a note indicating that there might be custom HTML somewhere.

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @rkra,

    Thank you for your topic, and apologies for the late response. Weekends are non-working days for us.

    At the moment, the live preview functionality is not supported in the admin dashboard.
    We will be removing it.

    For now, it would be better to enable the Show popup only for author option.
    See the screenshot below.

    Then, please check the final result from the front end. You will be able to see it there.

    If you have any other questions, feel free to open another topic.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @rkra,

    We’re closing this ticket for now as we last heard from you one week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

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