Live Commenting “Timer” Not Working

Resolved jetxpert
(@jetxpert)

6 years ago

Hi @gvectors-team (again),

The Live Commenting and Notifications “timer” is not working.

We plugged in the following values (click here), but still no message automatically displayed (we tried several blog pages and waited … waited … waited).

Kindly assist to solve this.

Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @jetxpert,

It designed to work in this way. When the first time you use this, the second time for the same user it hides.
However, to see that it work correctly, you just need just remove the following cookie then refresh the page to see how it work:
wpdiscuz_hide_bubble_hint

Thread Starter jetxpert
(@jetxpert)

6 years ago

@gvectorssupportmember,

We cleared all cookies, cleared cache (local and global), but still no auto-display of the message.

Any other possible solution(s)?

Thank you!

Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @jetxpert,

Please leave the example URL to allow us to check it.
Thread Starter jetxpert
(@jetxpert)

6 years ago
Hi @gvectorssupportmember,

It’s working now. Thank you.

You’re welcome to test it again at your end – just in case.

Click here for test URL.

Note: The “comment bubble” is behind the privacy bar (bottom left side of screen). Click “Accept” to see it. Comment will turn on after 50 seconds; off after 10 seconds.

Suggestion for next plugin update: Add an option to “turn off” the comment count above the “comment bubble.” We turned it off (and also the close “x” button) using a CSS code.

Great plugin. You guys rock!

Thank you!
- This reply was modified 6 years ago by jetxpert.
- This reply was modified 6 years ago by Yui.
Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @jetxpert,

Suggestion for next plugin update: Add an option to “turn off” the comment count above the “comment bubble.” We turned it off (and also the close “x” button) using a CSS code.

We will add such an option in the upcoming versions.
Thread Starter jetxpert
(@jetxpert)

6 years ago
@gvectorssupportmember,

Thank you!

To assist others, we used the following CSS code to turn off the comment count above the bubble:
```
#wpd-bubble-wrapper #wpd-bubble-all-comments-count {
display:none!important;
}
```
Cheers!
Thread Starter jetxpert
(@jetxpert)

6 years ago

@gvectorssupportmember,

We look forward to the update. Topic closed.

As always, thank you for your expedited support.

Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)

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