Live mode not working

  • bugbearm

    (@bugbearm)


    5 years, 2 months ago

    Every time I untick text mode on the integration plugin I get a window advising that the merchant is not setup?

    It’s a little odd as Verofy indicated things are working OK in test mode?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author V9 GROUP

    (@v9grouptechaccount)

    5 years, 2 months ago

    Good Afternoon,

    hope you’re doing well!

    Thank you for your report! The test mode works only with the test details (seller_id and seller_key). If you untick the test mode you have to use the live details.

    Have a nice day
    —
    Krystof | Technical Department

    Thread Starter bugbearm

    (@bugbearm)

    5 years, 1 month ago

    Could I please get the email address of somebody to contact? There seems to have been an issue with payments that I need to discuss.

    Zak’s Jerusalem Gifts

    (@zaksjerusalemgifts)

    4 years, 10 months ago

    hi, were you able to get this fixed?

    I am running test payments in SANDBOX mode but am unable to do it.

    All required keys (YOUR_SELLER_ID, YOUR_SELLER_KEY) provided in the activation email are correct but all I get is a response page stating “The merchant is not setup to accept payment on this system“

Viewing 3 replies - 1 through 3 (of 3 total)

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